Upcoming Changes to MyLAFPP

NOTICE: MyLAFPP will undergo scheduled upgrade beginning on August 6th. During this period, you may experience temporary disruptions. We apologize for any inconvenience and appreciate your understanding. For immediate assistance please visit Contact Us.

As part of our commitment to providing a secure and efficient platform for managing your account, the MyLAFPP member portal will be undergoing a crucial upgrade. This update includes enhancements that provide an elevated level of security and allow for additional functionality offerings in the future.

Here’s what you need to know:

  • Existing Users – Password Update Required

    If you are an existing MyLAFPP user, your password will no longer be valid and will need to be updated after the upgrade rollout. To experience a smoother transition, please ensure you know your current username.

    If you do not recall your username, you can retrieve it by clicking on “Forgot Username” and following the prompts. See step-by-step instructions on our MyLAFPP Helpdesk.

  • Updated Password Requirements

    Passwords will be case sensitive, require at least 12 characters, and must contain a number, a lowercase letter, a uppercase letter, and a special character.

  • Updated Multi-Factor Authentication

    Upon logging into MyLAFPP, you will be required to enable Multi-Factor Authentication (MFA) using either your email, an authenticator app, or mobile text message (message and data rates may apply).  After every valid login, the system will initiate the two-step verification process using the MFA you selected (email, app, or mobile text message). The use of MFA can help to prevent unauthorized MyLAFPP account access if your password has been compromised.

  • Secure Messaging Functionality

    After the upgrade, you will be able to send secure messages and attachments directly to LAFPP. Additional functionality will be made available after the transition.


Check your email for important updates and instructions. Not yet registered to MyLAFPP? Visit our HelpDesk for instructions on how to register.


We’ve Moved! – LAFPP.com is now LAFPP.lacity.gov

In an effort to increase security and modernize the City’s online presence, LAFPP has partnered with the City’s Information Technology Agency (ITA) to move our website to its new address: https://LAFPP.lacity.gov.

These “.gov” domains are only issued to official local, county, and state government organizations in the United States. The updated .gov domain name provides additional security protections and assures visitors that the information they are viewing is from a legitimate government agency and authentic. The transition reinforces our commitment to a secured digital presence and makes it more difficult for malicious actors to defraud the public.

To aid in this transition, members and visitors who enter our old website address (www.lafpp.com) will be redirected to our new location: lafpp.lacity.gov.

We encourage you to update your web browser bookmark and visit us at our official website: https://LAFPP.lacity.gov

Official websites use “.gov” – A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS – https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

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