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NOTICE: MyLAFPP will undergo scheduled upgrade beginning on August 6th. During this period, you may experience temporary disruptions. We apologize for any inconvenience and appreciate your understanding. For immediate assistance please visit <a href="https://content.lafpp.lacity.gov/about/contact-us/">Contact Us.</a>



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As part of our commitment to providing a secure and efficient platform for managing your account, the MyLAFPP member portal will be undergoing a crucial upgrade. This update includes enhancements that provide an elevated level of security and allow for additional functionality offerings in the future. 



Here’s what you need to know:
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<ul>
<li>Existing Users &#8211; Password Update Required If you are an existing MyLAFPP user, your password will no longer be valid and will need to be updated after the upgrade rollout. To experience a smoother transition, please ensure you know your current username. If you do not recall your username, you can retrieve it by clicking on “<a href="https://content.lafpp.lacity.gov/members_information/how-do-i-recover-my-username/">Forgot Username</a>” and following the prompts. See step-by-step instructions on our <a href="https://lafpp.lacity.gov/mylafpp-helpdesk">MyLAFPP Helpdesk</a>.</li>
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<ul>
<li>Updated Password Requirements Passwords will be case sensitive, require at least 12 characters, and must contain a number, a lowercase letter, a uppercase letter, and a special character.</li>
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<ul>
<li>Updated Multi-Factor Authentication Upon logging into MyLAFPP, you will be required to enable Multi-Factor Authentication (MFA) using either your email, an authenticator app, or mobile text message (message and data rates may apply). &nbsp;After every valid login, the system will initiate the two-step verification process using the MFA you selected (email, app, or mobile text message). The use of MFA can help to prevent unauthorized MyLAFPP account access if your password has been compromised.</li>
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<li>Secure Messaging Functionality After the upgrade, you will be able to send secure messages and attachments directly to LAFPP. Additional functionality will be made available after the transition.</li>
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Check your email for important updates and instructions. Not yet registered to MyLAFPP? Visit our <a href="https://lafpp.lacity.gov/mylafpp-helpdesk" target="_blank" rel="noreferrer noopener">HelpDesk</a> for instructions on how to register.



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